Students that have not yet logged into their new email MUST change their password in eResources to activate their new email account. Go to www.jjc.edu/password to activate before proceeding.
Begin setting up your new email account by opening a web browser and navigating to http://mail.live.com. You will be directed to a Microsoft Live login page. (NOTE: If you were previously logged in to a different live or hotmail account, you may need to log off first, then proceed to http://mail.live.com). Enter your new JJC email ID, for example abc12345@stu.jjc.edu, as the Windows Live ID and your password.
After signing in, you should see a screen asking you to enter your birth year and country. This will only happen the first time you login. Enter the required information, then, click the 'I Accept' button. (NOTE: Enter your Birth Year very carefully. If you enter the wrong year it may prevent you from accessing your email and you will have to contact the JJC Helpdesk.
Next, you will have a few preference options for your email. There is an accessibility option in which you can enable a blind and low‐vision experience. This is also where you set up your language and time zone. When ready, click on OK. If you made a mistake, all of these options can be set later by going into the Options link when you are viewing your inbox. You have completed the JJC Live@edu first‐time signin process and your new Microsoft Live account is now set up.
Next time you log in to http://mail.live.com, you will be taken directly to your webmail.
Note: You can change or reset your JJC password by going to http://www.jjc.edu/password. For more information, please go to www.jjc.edu/live.
Account activation will occur once you have created a new password AND have logged into the new account.
NO. Emails to the old student@jjc.edu account are not forwarded. Emails sent to the old student@jjc.edu account will bounce back as undeliverable 48 hours from delivery.
The new Microsoft Live@edu email does not affect Faculty or Staff webmail. If an employee is also a student, they will receive a Live@edu account, but will also maintain their regular JJC email account as well.
JJC Live@edu provides students of Joliet Junior College with free hosted communications and collaboration services. When you sign up for Microsoft Live@edu, it will serve as your Joliet Junior College email account. The email system for the students is based on Windows Live Hotmail, co-branded with Joliet Junior College, and hosted at Microsoft.
JJC Live@edu offers students the features they need in order to use it as their primary account, and keep it after they graduate or complete their educational goals with Joliet Junior College.
- Hotmail is one of the most used webmail service in the world, so it's already familiar to many students. 25GB of storage space, 10 GB email box size, 20 MB email size boundary, and up to 50 attachments, spam- and virus-filtering, a familiar web-based interface with folders and preview pane, access via POP, and forwarding capability.
- Check your JJC email from your iPhone or Windows Mobile phone.
- The program is hosted on servers managed by Microsoft to provide the highest levels of reliability, spam-filtering and performance.
- In addition to mail, the Windows Live communication services include instant messaging, blogging and ways to store and share files using password-protected spaces.
- Many of your classmates will be using the set of Windows Live services, so it will be efficient to use calendar and other collaboration tools to coordinate both academic and non-academic activities.
Joliet Junior College is providing this new email account to ensure a way that faculty may reliably contact you. And, through which you can contact faculty and friends. This new email account is for your personal use. It becomes the official email address to communicate with students starting with the Fall 2010/2011 academic year.
After signing up to JJC Live you will have an active ID. It will give you access to a set of Windows Live services, all of which are opt-in and free unless otherwise noted. Here are a few of the available services:
- Office Live Workspace: http://workspace.officelive.com/
- Windows Live Messenger: Great for audio and video conversations with friends, family, and colleagues; multi-user IM functionality for study groups, and so much more... For more info, please visit http://get.live.com/messenger/overview.
- Windows Live Spaces: So many ways to use this as part of your student life. For example, you can create e-profiles for prospective employers. Students, alumni, faculty, clubs, and departments can use spaces to share information, photos, blogs, and more. For more info, please visit http://home.services.spaces.live.com/.
- Windows Live for Mobile access to IM and email: Students can access their @stu.jjc.edu email on virtually any web-enabled phone. For more information, please visit http://mobile.live.com/GoLive (Windows Live email is based on Hotmail). Carriers may charge for wireless data service.
- Windows Live SkyDriveTM: 25 GB of password-protected online file storage http://www.windowslive.com/Online/SkyDrive
Not at all - Macs are welcome to access Windows Live Hotmail via either Firefox or Safari. Microsoft supports the major browsers across a variety of operating system platforms. Internet Explorer from 8.0 down to 5.5 versions, the leading versions of Firefox (cross platform) and Safari (cross platform) are supported as well as Opera. Basically any browser supported by MSN or Windows Live in general is supported for Windows Live. Microsoft also does browser detection to tune the experience the end user receives based on the browser's capabilities.
All students taking credit courses.
Did you change your password? A new password is required to activate your new email account. Visit the password help page, and provide the requested information in the prompts. If that doesn't work, or if you have already changed your password, contact the IT Help Desk at ext. HELP (ext. 4357) on campus or 815-280-2222 off campus during the normal business hours of:
- Monday – Friday from 7:00 am – 10:00 pm.
- Summer Hours: Monday – Thursday from 7:00am – 10:00pm
Users may also use Microsoft's web-based 24/7 support located at: http://support.live.com/
For general Microsoft Outlook Live questions and answers: http://outlookliveanswers.com
*Note: Your Live@edu login ID, or username, is the same as your JJC login ID, the domain name is what changes.
Example: jdoe@jjc.edu > jdoe@stu.jjc.edu
- Go to http://jjc.edu/info/password
- Click on "Change my password" and follow the prompts
- New passwords must be 8-16 characters and include 3 of the following
- Uppercase letters
- Lowercase letters
- Numbers
- Special Characters (!@#$^&* but NO SPACES)
- Changing your password through eResources will automatically change your password for both your jdoe@jjc.edu AND your jdoe@stu.jjc.edu accounts. If you want to maintain the same password for both accounts, do nothing more. If you want to maintain different passwords for each account go to Live@edu and reset your password there.
*Remember: once you change your password on the eResources side, it automatically changes your password to match on the Live@edu side. You will have to re-change your password on the Live@edu side if you want to keep it separate.
*Note: Your Live@edu login ID, or username, is the same as your JJC login ID, the domain name is what changes.
Example: jdoe@jjc.edu > jdoe@stu.jjc.edu
- If you continue to have password issues after trying the above steps, please contact the IT Help Desk at 815-280-2222.